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Questions, bug reports, or feature ideas — our team reads every message and responds promptly.

Contact Information

Reach out through any of the channels below. We typically reply within 24–48 hours on business days.

📧
Email Support
General inquiries & help
support@imageconverter.app
🔒
Privacy Requests
Data & privacy matters
privacy@imageconverter.app
⚖️
Legal
Legal & business inquiries
legal@imageconverter.app
⏱️ Average response time: Messages sent via this form are saved instantly to our database and reviewed within 24–48 hours.

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Frequently Asked Questions

Is ImageConverter really free? ▼
Yes! Core conversion and compression features are completely free with no ads. We may offer optional premium features in the future, but basic functionality will always remain free.
Does the app upload my images to the internet? ▼
No. All processing happens entirely on your device. Your images never leave your phone and are never transmitted to any server. Your privacy is our top priority.
What image formats are supported? ▼
We support 20+ formats including JPG, PNG, WEBP, HEIC, BMP, GIF, TIFF, PDF, SVG, ICO, AVIF, and many camera RAW formats. We're always adding more based on user requests!
How do I report a bug? ▼
Use the contact form above, select "Bug Report," and describe the issue in detail — including your device model, OS version, and steps to reproduce the problem.
Can I suggest new features? ▼
Absolutely! We love hearing from our users. Send your feature ideas via the form above and select "Feature Request." Popular requests are prioritized in our development roadmap.